State Farm® Insurance Agent Dax Mattox

"Always polite on the phone and efficiently take care of whatever the issue is."

"Dax Mattox State Farm team is the best!
Very responsive and knowledgeable."

"Always fast and friendly service"

"Rosanne at the Dax Mattox agency in Steamboat was very timely and clear and courteous in her email correspondence with me."

"I’ve been a customer of Dax’s office for 20 years and would never want to deal with anybody else! The nicest people, they care about you and your situation! Best insurance team around!"

"Very helpful and Crystal is the best!"

"Crystal was great to work with, super responsive and very professional."

"i highly recommend Dax Mattox State Farm in Steamboat Springs. I recently purchased a condo in the area. Roseanne and Julie have been very helpful and timely. Each time i needed a document to clarify a coverage they followed through quickly and made my experience a smooth process. You are very appreciated!"

"Great Wonderful staff!
Always willing to help, when i need information about on my insurance questions coverage etc.

Thank You
Vince"

"Super helpful team!"

"Great Friendly Local Service. Julie was a peach. Very helpful and very professional. I would reccoment Dax Mattox office to others..."

"Roseanne is fabulous!! Helped with homeowners renewal and save us $1000 on our annual premium. Great job and typical of the Dax team!"

"Have used them forever. Started with a vehicle, now they handle insurance for our home, all vehicles, camper, and a few items.
There customer service is unparalleled."

"Competent, caring and professional leaders."

"Dax has been great to work with and gets back to me ASAP on any questions I may have for him"

"Great customer service!
Dax Mattox and his team are great to work with. They are always willing to help you in anyway they can."

"I’ve been a customer for years and this team always makes claims or changes in policies easy peasy! I appreciate the level of service they provide."

"Dax and his team are great to work with! Prompt attention to my needs and always there to help."

"⭐️⭐️⭐️⭐️⭐️ A truly exceptional team!

We’ve been with State Farm since our days in Texas, and when we moved to Colorado, transitioning our policies to Dax Maddox’s office was absolutely seamless. It felt like picking up right where we left off — but with an even more attentive, knowledgeable team.

Crystal McLaughlin deserves a special shout‑out. She is one of those rare people who makes you feel genuinely cared for every single time you call. Over the years, she’s walked us through questions, concerns, and “should we have different coverage?” moments with so much patience and clarity. I love how thorough she is, and how she always makes sure we understand our options. You can tell she truly has her customers in mind.

There’s such peace in knowing your family is covered by people who are not only experts, but who actually care. We feel incredibly grateful to be with a team that treats us like more than a policy number.

Highly recommend Dax Maddox State Farm — to anyone who wants top‑tier service and real peace of mind."

"Dax and his team are the best!! They’ve made the whole process so easy. They offer the best customer service I’ve experienced when dealing with insurance policies. Highly recommend!"

"Dax and the whole office is very helpful and friendly, always there to help."

"Dax is rude , argumentative, not helpful
He said in November 2023 the we had insurance on our pickup truck so Ben was good to drive from Boulder to Steamboat.
We had an accident in December and Dax said we had no insurance.
Meanwhile Dax has blocked us from getting any insurance at all
Mean man"

"When you choose an insurance agency, you're putting a lot of trust in that group of people. You're counting on them to help you protect yourself. Dax Mattox and his agency do not deserve that trust.

I was exposed to substantial risk due to a policy sold to me by this agency that failed to provide adequate coverage for my situation, a situation that they were aware of from the very beginning. Had they simply told me that they couldn't provide me with the coverage I needed, I would have kept my previous insurance policy and that would have been fine. Instead, I had to expend a significant amount of time and money to rectify a huge mess, and I was fortunate that it wasn't much worse.

When I confronted the agency about what happened, I ultimately wound up on a call with Dax Mattox himself where he first dismissed my concerns, then offered empty excuses, and finally tried to gaslight and blame me. He is a real piece of work, and in hindsight it is clear exactly where this agency's business practices come from.

If you like being dealt with honestly and with respect, I would strongly recommend that you take your business elsewhere."

"DAX & CRYSTAL!!!!!! They are a Dream team. I’m insurance-dumb-Hahahha- For real, none of this stuff makes sense to me. I’m so thankful to have agents that I can trust, that make me feel less “dumb”.. by explaining everything to me in a thoughtful manner, and helping me find the best policies for my family, home, pet and business!! I’ve lived in Steamboat my entire life and I’ve used other agents, but no one comes close to the level of customer service this team brings. Let’s face it, insurance is an annoying thing we are obligated to carry.. wouldn’t you want to make your insurance experience the best possible??? Ya?? Well me too, call DAX AND CRYSTAL!!!"

"My family had been with Dax for 30 years. His team is caring, but he is not. When a problem arose, he put all blame on us and got quite nasty. He had my 75 year old mom in tears. Zero responsibility taken on his part and zero empathy nor solutions given. We moved to another agent, I’d suggest finding one with a higher Google rating."